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Set up Koala on your computer

Start with your account, then choose how you want to use Koala.

You can get started in your browser

The Windows desktop beta uses your existing Koala account. Prefer to get started without installing anything? Your browser works too.

Open Koala

  1. 1. Have your invitation or account ready

    If your employer, university or supplier gave you Koala, follow the instructions they sent with your invitation or licence. Installing the app does not activate a licence.

    Already using Koala? Use the same account and sign-in method. You do not need to create a second account for the desktop app.

  2. 2. Check how your work computer is managed

    Your IT team may install apps for you or require approval first. Ask them how Koala should be installed on your computer. You can keep using the browser version while they arrange this.

  3. 3. Choose the installer for your computer

    On a Windows computer, download Koala for Windows, open the installer and follow its setup steps. The combined installer includes x64 and ARM64 versions.

    Open Koala from the Start menu after installing, then sign in with your existing account. This first desktop beta does not update automatically, so return to the download page for new versions. The Mac download is awaiting Apple approval.

Still need a hand?

Missing your invitation or licence instructions? Start with the organisation that supplied Koala. For a Koala account or app issue, tell us what you were trying to do and what happened.

Email Koala support