Your business case
The support gap has a number. Here’s yours.
Select your industry and team size to see what your support gap is costing you today, and what changes when it’s closed.
Neurodivergent people statistically already on your team (1 in 5). Many are masking, burning out or wrestling with work structures built for someone else.
Annual productivity lost while capable people go unsupported, the same pattern behind the cost of the support gap.
Annual turnover exposure from losing unsupported staff to preventable burnout.
Productivity leak plus turnover exposure, combined.
Together, that’s £246,803 recovered or protected a year, out of £394,605 at risk if nothing changes.
There’s also legal risk we haven’t priced in: defending one discrimination claim typically costs £5,000 to £12,000 in legal fees, and the median disability discrimination award is £17,218, uncapped, so it can run far higher (the largest single award in 2023/24 was £964,465). Neurodiversity-related tribunal claims are up ~95% in five years.
How we calculate this
| Neurodivergent staff | team size × 20% |
| Productivity leak | ND staff × £3,300 (WHO/ONS: 22.1 lost work days/yr) × industry multiplier |
| Turnover exposure | ND staff × 15% annual risk × £30,614 pure replacement cost × industry multiplier |
| Total exposure | productivity leak + turnover exposure |
| Manager hours reclaimed | ND staff × 15 min per week × 46 working weeks |
| Manager hours, valued | hours reclaimed × £22.63/hr (£39,039 UK median ÷ 46 weeks × 37.5hr week) |
| Recovered | 80% of the productivity leak, closed by structured support |
| Protected | 50% of the turnover exposure, retained by reducing risk |
| Total value | recovered + protected |
| Industry multiplier | typical non-senior salary for the sector ÷ £39,039 UK full-time median |
We use a non-senior salary for each sector, not a sector-wide average, because that’s who workplace support matters most for: people who can’t easily pay for coaching, assessment or therapy privately. Salaries used: tech & software £56,500 · finance & professional services £52,500 · healthcare £31,049 (NHS Band 5) · creative, media & marketing £33,000 · public sector & education £38,000. UK median: ONS Annual Survey of Hours and Earnings, April 2025.
Get your personalised business case
Want to put these exact numbers in front of your leadership team or CFO? Enter your email and we’ll send a data-backed one-page PDF including Koala’s founding partner pricing, tailored to your team size and industry.
We’ll email your business case within a few minutes.